Effective Date: June 15, 2024
Thank you for choosing Picture Me LLC (“we”, “us”, “our”) for your photography services. This Refund Policy outlines our guidelines regarding refunds for services rendered. Please read this policy carefully.
1. Refund Eligibility
- No Refund Policy: Unless otherwise determined by Picture Me LLC due to special circumstances, we do not offer refunds for photography services provided.
- Special Circumstances: Refunds may be considered under special circumstances, such as:
- Event cancellation or rescheduling beyond your control.
- Severe dissatisfaction with the quality of the photographs or services provided, as determined by Picture Me LLC.
2. How to Request a Refund
- To request a refund under special circumstances, please contact us at info@pmportraits.com within 7 days of the event date.
- Provide detailed information about the reason for your refund request, including any supporting documentation or evidence.
3. Refund Processing
- If a refund is deemed necessary due to special circumstances, Picture Me LLC will process the refund within a reasonable timeframe.
- Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
4. Contact Us
If you have any questions about this Refund Policy or need further assistance, please contact us at:
Picture Me LLC
Email: info@pmportraits.com